Occupancy

All rooms and suites are based on double occupancy. Please call us directly if you need different accommodations.

Stay

Two-Night Minimum Reservation.

Holidays require a three-night minimum. This includes New Years’, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas.

Cancellation Policy

Full payment for your reservation is due at the time of booking.
Cancel and receive a full refund up to 14 days prior to check-in.
If cancelation is after 14 days a penalty equal to a 1-night stay will be charged

 

Smoking

We have 1 designated area for smoking on our property adjacent to the parking lot for The Chalet Suites. For the health, safety, and well-being of our other guests and property, it is strictly prohibited in all other areas.

Children

The Chalet Inn & Suites is best suited for adults however children age eight and older are welcome.

Animals

We have a no pet policy on our property. For guests with a certified service animal, please contact us directly to help make your accommodations.

Damages or Missing Items

We reserve the right to charge the credit card used at the time of reservation for any missing or broken items.

We will not put a hold on your credit card for a specific amount at the time of booking. We will charge post stay for missing or broken items

Check-In

Check-in is between 3 pm and 8 pm. If you desire to arrive after 8 PM, please call us ahead of time so we can make arrangements.

Check-Out

Check-out is 11 AM.

Mailing Address

The Chalet Inn & Suites
285 Lone Oak Drive
Whittier, NC 28789